Privacy Policy

Last updated: August 5, 2025

1. Who We Are

Web Graphx Solutions (“WGS,” “we,” “our,” “us”) is a website-design and digital-solutions studio based in Harrisonburg, Virginia, USA. We build, host, and support websites and related digital products for clients. Our website address is https://www.webgraphxsolutions.com.

2. The Data We Collect

Category

Examples

How We Collect

Contact details

Name, email, phone, business name

Forms (Contact, Quote Request, Newsletter), Calendly bookings, Facebook lead ads

Payment info

Last four digits of card, billing address, transaction ID

Securely processed by Stripe; we never see full card numbers

Usage data

Pages visited, links clicked, bounce rate, referring URL

Cookies, Facebook Pixel, Google Analytics 4

Device data

Browser type, device model, IP address, time zone

Server logs, analytics scripts

Marketing preferences

Opt-in status, email open rates

MailerLite (email marketing)

We do not collect sensitive personal data (e.g., race, religion, medical info) and we do not knowingly collect data from children under 13.

3. Why We Collect It

Purpose

Lawful basis (GDPR) / Legitimate interest

Provide quotes, proposals, and project updates

Performance of a contract

Process payments and issue invoices

Performance of a contract / Legitimate interest

Improve site performance and user experience

Legitimate interest

Run retargeting or look-alike ad campaigns

Consent (via cookie banner)

Send newsletters or promotional emails

Consent—you can unsubscribe anytime

4. Cookies & Tracking Technologies

We use first- and third-party cookies to:

  • remember your preferences;

  • understand how visitors navigate our site (Google Analytics 4);

  • measure ad performance and attribute conversions (Meta Pixel); and

  • prevent fraud and improve security (Cloudflare).

You can manage cookies in your browser settings or reject non-essential cookies through our banner.

5. Sharing & Disclosure

We only share your data with trusted service providers who help us operate our business. They may process personal data solely to provide their services to us and must protect it under contractual obligations. Key processors:

  • Squarespace (hosting & CMS)

  • Stripe (payments)

  • Google Analytics 4 (website analytics)

  • Meta (Facebook/Instagram) (ads & pixel)

  • MailerLite (email marketing)

  • Calendly (scheduling)

  • Atlassian Jira/Confluence (project collaboration)

We do not sell or rent your personal data. We will disclose information only if required by law or to protect our rights, property, or safety.

6. International Transfers

We are based in the United States. If you access our site from outside the US, your information will be processed and stored here where privacy laws may differ from your country. For EU/UK visitors, we rely on Standard Contractual Clauses and industry-standard safeguards provided by our processors.

7. Data Retention

  • Contact & project records — 7 years (for legal/accounting reasons)

  • Marketing email lists — until you unsubscribe or we clean inactive contacts

  • Analytics data — 26 months (GA4 default)

    When data is no longer needed, we delete or anonymize it.

8. Your Rights

Region

Your choices

US (Virginia Consumer Data Protection Act)

Access, correct, delete, opt-out of targeted ads

EU/EEA & UK (GDPR/UK GDPR)

Access, portability, rectification, erasure, restrict or object to processing, lodge a complaint with a supervisory authority

Canada (PIPEDA)

Access, rectification, withdraw consent

To exercise any right, email report@webgraphx.co with your request. We may verify your identity before acting.

9. Security

We follow industry best practices—HTTPS everywhere, TLS 1.3, strong access controls, MFA for admin accounts, regular vulnerability scans, and encryption in transit & at rest where supported by our vendors. No system is 100 % secure, but we work hard to protect your data.

10. Third-Party Links

Our site may link to external resources (e.g., client portfolios). We are not responsible for the privacy practices of those sites.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new “Last updated” date. Significant changes will be highlighted or emailed if required by law.

12. Contact Us

Questions? Feel free to reach out:

Web Graphx Solutions

19 Sylvan Dr, Harrisonburg, VA 22801, USA

privacy@webgraphxsolutions.com

‪(540) 216-0002‬